Why ModZ?
ModZ is founded upon 5 basic principals that we have tempered into every structure of our business model and we deliver these qualities to each and every one of our clients daily.
Here’s how we do it!
Aptitude
Ability is everything, Right? Well, almost… On any note, you wont get too far without it.
We only hire class techs that have both the skills and customer service experience to deliver the standards of the next generation today.
Our Ability to assess, diagnose, and solve a wide range of technical tasks on the fly not only get you back in business faster, it also contributes to keeping our prices lower than our competitors.
Win, Win!
Will
Ok maybe ability isn’t everything….Because without the Will to apply it, what use does it become anyways?
At ModZ, We genuinely want you to get the most out of your technical devices so they can benefit you more!
Plus, because of our aptitudes, it allows us to certify parts practically on the spot in our tech locations and out in the field alike. This valuable asset gives us the Willingness to put warranties on our services even when they contain Used parts!
*Parts MUST be certified by your technician to take advantage of this warranty. Thank you for understanding!
Perseverance
Aptitude and Will are a powerful force to be reckoned for sure. However, it’s not always enough…
Sometimes you need the Perseverance to push through the toughest jobs. We stand by our clients through the most challenging technical situations to the last stand when necessary.
We really do have your back!
Adaptation
Just because you’re good now….Doesn’t mean you will be tomorrow.
That’s why at ModZ, we are constantly adapting to the technical world as it evolves around us. We keep up on the newest information on the latest and hottest technologies on the market for business, professional, entertainment, and everything in between!
We think fast on our toes in the field too! Using common sense goes a long way and we are willing to outsource when needed on the fly to make sure the job gets done no matter what obstacles may arise. We’ll find a way!
Integrity
We could do all of the above flawlessly and we would still be a bad company if we didn’t do it all with honesty.
That’s why Integrity is our bottom line.
ModZ will NEVER try to sell you something you don’t need or anything that we don’t think you would actually benefit from...Period.
Also, every level 2 diagnostic and above receives a thorough post-solution assessment to make sure there was absolutely nothing that we could have done to keep your service charge lower. If something is found, it is adjusted BEFORE you even see your bill!
